Common questions

Clear answers before you start learning online.

Learn how MindShape handles online lessons, guardian accounts, course pathways, booking, and lesson credits.

Who can study with MindShape?

MindShape supports young learners, teens, and adults. Families can manage child learners through a guardian account, while adult learners can use their own student account directly.

How do online lessons work?

Students choose a subject or course pathway, book a suitable lesson time, and join the online classroom from their dashboard when the lesson begins.

Can parents manage lessons for young learners?

Yes. Guardian accounts are built so parents can manage child profiles, bookings, lesson credits, and account settings while keeping sensitive actions password-protected.

How do lesson credits work?

Lesson packages provide credits for a specific subject area. Those credits are then used when booking eligible lessons for the learner.

Do learners follow a course?

Yes. Courses help give lessons structure. Learners can add courses to their queue so teachers and students have a clear idea of what comes next.